Don’t Write Me A Novel!

One CEO’s method of avoiding long emails she doesn’t have time to read:

“I also always say to my team: ‘Please don’t write me a novel, I won’t read it.’ I just don’t have the time. Instead, write in the subject line what it is that this is about. And tell me upfront–is a decision needed, or do you need me to look at something, or is it a ‘When you have time, take a look at this’?–so I can prioritize effectively and be responsive when I need to be.”

Source: Life Would Be Better If We Added This Line to Every Email

New Dennis Kennedy Book: Successful Innovation Outcomes In Law

Since having the pleasure of working with Dennis Kennedy for three years on The Internet Roundtable, an LLRX.com column about lawyer marketing on the Internet, I’m not surprised that The Artificial Lawyer has a favorable review of his new book, Successful Innovation Outcomes in Law: A Practical Guide for Law Firms, Law Departments and Other Legal Organizations. It’s now available from Amazon.

Dennis has well deserved reputation as an expert on legal technology He is also a dynamic speaker, worth considering the next time you are looking for a keynoter.

Kennedy Innovation Book
Successful Innovation Outcomes in Law

Are Robots Replacing Lawyers? Not Like You Think | ABA Law Practice Today

Dorna Moini’s Law Practice Today article takes a sanguine view of the threat of automation taking lawyer jobs:

Automation is playing a major role in helping create more legal opportunities rather than eliminate legal jobs. In fact, according to a recent UCLA Law Review article, two leading experts on automation say that technology complements the work of many lawyers, rather than replacing it. Similarly, a recent study of 20 corporate law firms byDocumate found that selling online workflows increased the revenue generated from first stage incorporation work by 210% in just the first two months. These findings are backed up by statistics from the McKinsey Global Institute, which found that only 23% of lawyers’ current jobs could be fully automated.

If automation is not replacing lawyers, how it is impacting the legal profession? Widespread automation of routine documents and legal forms, particularly in areas such as family law, estate planning, or employment law, has helped to introduce more consumers to the availability of legal services. While the lawyers may no longer be handling the routine work that comes with the templates, providing automated forms opens the door for those lawyers to offer their services to a wider segment of the population and to provide other, more nuanced legal services to the consumers who are using those forms. The end result is an increase in their overall workload and their total number of hours billed for higher-value work (or, alternatively, more free time).

The popular notion that automating a single aspect of the law will necessarily obviate the rest of lawyers’ jobs is misplaced. For example, automated forms are undoubtedly increasing the number of clients who now have access to legal representation and reducing the number of hours lawyers are spending on manual, routine tasks. Nonetheless, the bulk of legal practice is at no risk of being replaced by technology. Human lawyers will always be needed for the more critical tasks, like formulating arguments, advising clients, negotiating deals or settlements, and appearing in court.

Password Mangers: What to Look For

PC World has a review of password managers (they like Lastpass), but perhaps more important, they provide a list of reasons to adopt one of these products:

  • Password generation: You’ve been reminded ad nauseam that the strongest passwords are long, random strings of characters, and that you should use a different one for each site you access. That’s a tall order. This is what makes password generation—the ability to create complex passwords out of letters, numbers, and special characters—an indispensable feature of any good password manager. The best password managers will also be able to analyze your existing passwords for weaknesses and upgrade them with a click.
  • Autofill and auto-login: Most password managers can autofill your login credentials whenever you visit a site and even log you in automatically. Thus, the master password is the only one you ever have to enter. This is controversial, though, as browser autofill has long been a security concern, so the best managers will also let you toggle off this feature if you feel the risk outweighs the convenience.
  • Secure sharing: Sometimes you need to share a password with a family member or coworker. A password manager should let you do so without compromising your security.
  • Two-factor authentication: To an enterprising cybercriminal, your password manager’s master password is as hackable as any other password. Increasingly, password managers support multi-factor authentication—using a second method such as a PIN, a fingerprint, or another “trusted device” for additional verification—to mitigate this risk. Choose one that does.
  • Protection for other personal data: Because of how frequently we use them online, credit card and bank account numbers, our addresses, and other personal data can be securely stored in many password managers and automatically filled into web forms when we’re shopping or registering an account.

Password generation: You’ve been reminded ad nauseam that the strongest passwords are long, random strings of characters, and that you should use a different one for each site you access. That’s a tall order. This is what makes password generation—the ability to create complex passwords out of letters, numbers, and special characters—an indispensable feature of any good password manager. The best password managers will also be able to analyze your existing passwords for weaknesses and upgrade them with a click.

Boost Productivity with Evernote App

Evernote is a slick app, but my guess is few lawyers come close to tapping the power of this tool. Jim Calloway passes along some tips from Australian lawyer Philippe Doyle Gray and provides his own tips on how to get more of the very popular Evernote app:

Don’t be a cheap skate. Subscribe to Evernote Premium for only $45 per year. Your monthly upload limit then increases from 40 MB to 1 GB per month. You get a PIN lock for mobile devices for improved security. Search tools are greatly enhanced as well. I use Evernote’s web clipping service all of the time to save web pages for future reference.

When Cutting Edge Ideas Go Mainstream, Part II

When I predicted in my 1999 book, The Complete Internet Handbook for Lawyers that the Internet would make outsourcing of legal work to India popular, people thought I was nutty.

What a difference 10 years made. Now the New York Times reports:

The number of legal outsourcing companies in India has mushroomed to more than 140 at the end of 2009, from 40 in 2005, according to Valuenotes, a consulting firm in Pune, India. Revenue at India’s legal outsourcing firms is expected to grow to $440 million this year, up 38 percent from 2008, and should surpass $1 billion by 2014, Valuenotes estimates.

“This is not a blip, this is a big historical movement,” said David B. Wilkins, director of Harvard Law School’s program on the legal profession. “There is an increasing pressure by clients to reduce costs and increase efficiency,” he added, and with companies already familiar with outsourcing tasks like information technology work to India, legal services is a natural next step.